bureaucracy – Generation Change https://blogs.dw.com/generationchange Whether they are campaigning for free press in Zimbabwe, helping provide clean water in India, or offering free music lessons to underprivileged kids in the UK, young people all over the world are making a difference. Wed, 16 Nov 2016 16:49:27 +0000 en-GB hourly 1 Germany’s bureaucracy buddy on the paper trail https://blogs.dw.com/generationchange/2014/03/germanys-bureaucracy-buddy-on-the-paper-trail/ Tue, 25 Mar 2014 12:38:52 +0000 http://blogs.dw.com/generationchange/?p=4905 In Germany, official paperwork like filing for unemployment benefits can be complicated. Diana Lantzen from Cologne gave up a well-paying job to help others navigate German bureaucracy – and even started advertising her services on eBay. She works with the organization Wir gehen mit (We’ll go along) and accompanies those who need it to important appointments, like at the unemployment or foreigners’ office.

Beyond that, also she’s using the IT knowledge she gained in her former job to develop web-based assistance programs in the social sector.

Listen to the report by Marcus Costello in Cologne:

Diana Lantzen

Diana used to work in IT, but found that money isn’t the most important thing in life (Photo: Diana Lantzen)

Diana (second from right) has found a way to implement her specific skill set when it comes to helping others ( Photo: M. Costello)

Diana (second from right) has found a way to implement her specific skill set when it comes to helping others ( Photo: M. Costello)

 

 

 

 

 

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