Ingo Mannteufel, Head of Russian and Eurasian Services at DW

The current conflict in eastern Ukraine is being played out as much on the front pages and primetime newscasts as it is on the ground in the affected areas. Misinformation coming from Eastern Ukraine is rampant and events become confused as both sides attempt to control the narrative.

Responsible journalism does not contribute to a single agenda or fan the flames of public animosity. In the case of Ukraine, the role of the impartial observer becomes integral in presenting a sober and realistic assessment of the facts aside from jingoistic nationalism or the fog of war. What is said becomes critical in a situation where words are being used as ammunition.

Getting the facts straight in a conflict zone can be a daunting task. In Eastern Ukraine, reporters on the ground have been threatened, accused of telling lies and even imprisoned by pro-Russian separatists. There is a clear and present atmosphere of media control. The United Nations has already called for action against propaganda and misinformation in Ukraine illustrating the need for a reliable point of view.

As an international media outlet with coverage in Russian and Ukrainian, DW can play a very unique role as an impartial broker of information that provides an unbiased presentation of events directly to those affected. Delivering impartial news and analysis is however a big challenge. While neutrality is a fundamental principle of good journalism, certain information will always take precedence. To compensate for this, we always try and provide a wide range of perspectives.

At DW we have seen the numbers of people using our Russian and Ukrainian news services rise dramatically as the situation continues to escalate. This demonstrates a direct demand for the services of third party media organizations. As the conflict in the region goes on, the truth will only become more unclear. That’s why we feel it is the duty of international broadcasters, like ourselves, to step in and make sure that all facets of the stories are being told – to ensure that everyone can build their own opinions.

Follow me on Twitter for more news and analysis on the situation in Ukraine

Guest commentary

Michael Trobridge, Editor at Kick off!

For football purists, German football has become the benchmark. Its top-flight clubs and the national team have crafted an attacking game that is at times breathtakingly attractive. There’s a real hope here this will finally be the summer that Germany takes home the World Cup after a 24-year drought. After the disappointment of 2010 in South Africa, the Germans are sure to be fierce competitors in Brazil.  And that can only be good news for the Bundesliga.

Fired on by Jürgen Klopp’s Dortmund and Bayern Munich under Jupp Heynckes and now Pep Guardiola, the league has been steadily building up a head of steam. Last season saw both sides contest the Champions League final. Bundesliga attendance is setting new records and clubs are in rosy health thanks to strict financial rules. Not only is the Bundesliga currently Europe’s top grossing league in both fans and profits, it has also become the testing ground for international stars drawn by the mixture of traditional football values and high performance. Increasingly, people are talking about Bayern and Dortmund instead of Barcelona and Manchester United. Success at Brazil 2014 would boost the Bundesliga’s reputation even further.

Of course, we always knew here at Kick off! that we were covering the most interesting football league in the world! But it’s taken the Bundesliga’s recent sporting and financial renaissance to really catch the eyes of the soccer world.

We want to serve that international interest with our new Kick off! Youtube channel, produced in English and starting now as the Bundesliga restarts after its winter break. We’re sharing our best interviews and exclusive insider peeks as well as some real pearls from almost a decade of DW’s Bundesliga TV show. Want to know what it’s like to hang out behind the scenes with Bayern at their training camp in Qatar or explore Rio as people there gear up the World Cup? Or play football on motorbikes? It’s all on the Kick off! YouTube channel!

The Bundesliga’s come a long way since it was founded 50 years ago with 16 teams and poorly paid players. In fact, you can see exactly how far with our award-winning series 50 years of the Bundesliga. It’s jam-packed with fabulous archive footage and is guaranteed to bring you right up to date with the world-class league the Bundesliga is today. Which, I believe, is where we came in.

Louise Houghton, Television Host at DW

Facebook, Twitter, Instagram, Tumblr, Circle, LinkedIn…

It’s hard to try and keep up with them all. Even now I am thinking that I must change my Twitter settings because I have been hacked and am sending out adverts to my 500 followers!

People say that it sometimes feels like another job making sure that everything on their social media platforms is current. Of course, everyone wants to be the first to post about the new presenter seen on DW or the opening of a new store in Berlin, for example.  This is how news gets around nowadays and wouldn’t it be great if it was you who started a “Twitter trend”! There is no denying that Journal and newspapers offer a more detailed account of world events, but the likes of Twitter actually get the information out to the world much quicker. It is now possible to communicate without even using words – all you have to do is post a picture and that says it all. What an ingenious idea Instagram is! It saves me typing, but then I spend double the amount of time tweaking photos and putting them into little collages before I actually upload them.

Is it all really necessary? Are we doing it for ourselves or for our friends and followers who take an interest in what we do? We didn’t have it before, so why now the sudden interest in what dinner your friend is eating tonight? Furthermore, why is there a need to post a photo to clarify the fact that they have actually cooked it themselves?

I often wonder what we did before these sites were accessible with the touch of a button. Those precious seconds were probably spent taking life a little bit easier. We probably felt like we were able to relax before going off to sleep at night rather than thinking we need to write one last status update and say goodnight to the world.

These sites can also intrude on people’s personal lives too. Those who have millions of followers need to keep them happy by constantly posting something. But the reality is, as I mentioned above, that it is just too time consuming so they have someone else who takes charge of their social media presence for them.  It is not surprising that there are stories of stalkers and burglaries as a result of these sites either because the world knows where you are or where you are not as soon as you check in on Facebook!

Saying all that, no one can deny that there are benefits to having speedy access to all this information, especially if you have a smartphone. When I am working away from home it is great to be able to keep up to date with what my friends are doing and see pictures of their birthdays, children and holidays. It makes the world feel a bit smaller and that you are still part of each other’s lives even though there is distance between you. The number of people now living away from home has, no doubt, increased since the invention of social media, Skype and Facetime.

Not only does social media help on a social front but these mediums allow people to promote themselves or their companies with minimal costs.  Small businesses have the ability to promote events they are holding by posting links on feeds with followers and that is a great advantage.  The Internet means that headlines get around the world faster than the speed of sound. Whether it is news on who won the latest series of “I’m a celebrity get me out of here” or the horrific pictures of a tsunami, you only need to log in to your social media sites to see the information there in front of you because everyone will be talking about it. It’s quicker and easier than a search engine. This helps to educate nations without them even realising they are being educated. I believe there were a number of people researching Nelson Mandela after he died because of following posts, blogs, tweets and captions of his quotes on social media sites. This can only be a good thing – news is more accessible through these sites and becomes more a topic of discussion rather than just a headline. Our understanding and knowledge of historical events will be stronger as a result.

Like many things in life social media has its pros and cons and I have barely scratched the surface on the many topics of conversation based around this ever-growing medium. One thing is for sure though, technology will continue to shape our world and we can’t stop it, so I think it is best to jump on the bandwagon and enjoy what these sites have to offer. Otherwise you risk getting left behind not knowing what a hashtag means! #‬justsaying #socialmedia‬

Laila Harrak, Television Host at DW

Love is tricky business.

Remember the sensational headlines about a NASA astronaut blasting off on an epic 1,400 km cross-country road trip to kidnap a romantic rival? Her meltdown made for a compelling story and an endless stream of tabloid puns. If love can do that to a person subjected to more psychological screening tests than anyone in the world, what does that mean for the rest of us? She isn’t the only lover-turned-stalker that captured the imagination of the world. Rock band the Police had a massive hit with “Every Breath You Take,” aka the perfect stalker song, which makes surveillance, lurking in the shadows to watch a love interest sound deceptively romantic, instead of plain creepy.

Ah, the stuff of romance…

This isn’t an exploration of the highs and lows of matters of the heart.  What got me thinking about love and loss, friendship and – that other sentiment that is as old as time – betrayal – was the cover of a weekly German newspaper. “Goodbye, Freunde!” read the headline on the front page of Die Zeit emblazoned with a broken heart as metaphor for a ruptured relationship between Germany and the U.S. – or at least that’s the paper’s take on recent leaks of American spying operations on its allies.

As I write this, Germany is still reeling from details disclosed by Edward Snowden about the National Security Agency’s worldwide surveillance programs that allegedly gather phone records and track Internet activity. When German newsmagazine Der Spiegel broke the story that Chancellor Angela Merkel’s personal cellphone had been allegedly tapped, its scoop revealed that as far as the NSA is concerned – nobody is above suspicion.

From the start German media covered the agency’s controversial wiretapping practices relentlessly and information revealed by the NSA whistleblower continue to dominate the news cycle. Gripped by controversy over who knew what, when and where, fierce debates have erupted and most reflect the sensibilities of a country and a public fiercely protective of privacy rights. A recent poll conducted by public broadcaster ARD revealed the German public is not feelin’ the love and trust in the U.S. is at a record low.

The NSA spying scandal was the story of the month and is shaping to become the story of the year, if not the decade. And although reports rife with accusations about scheming and counter-scheming, beyond the pale practices and dueling visions of the world – this story transcends countries, governments and boundaries and the outcome affects everybody.

Whether you live in Bombay, Berlin or Bogota, this story taps into the implications of connectivity and the privacy we have all lost in a digital era where our devices are now our stalkers. And just as the story continues to unspool with each revelation, DW as an international broadcaster with a unique perspective recognizes this is a defining story of our time. Not only does it capture our zeitgeist and some of the biggest challenges facing us all when it comes to privacy sharing information online, but also how government deals with data.

The good news is that DW’s focus is to inform an international audience providing sober and detailed analysis. We ask probing questions and delve into issues that have far-reaching social and ethical ramifications. So no matter where you are, we’ve got this story covered.

You can catch Laila on Business Brief and World Stories.

Maja Braun, Coordinating Editor, Programs for Africa

Along with providing global audiences with quality news and information, we think international broadcasters should also be responsible for education, especially on social issues and topics that are a part of what Deutsche Welle stands for, such as democracy, civil rights and intercultural dialogue. And that is why we are always looking for new, innovative ways to make education work in different regions around the world – like, for example, in Africa.

Unlike other regions around the globe that have seen FM, shortwave and AM lose tremendous amounts of users in the last 15 years, radio has remained very important to people in Africa looking for information. It’s a big part of the media landscape and continues to draw listeners week in and week out. We have also seen a huge boom in mobile usage – the number of subscribers has increased by at least 20 percent in each of the last five years.

When we first developed Learning by Ear in 2008, we wanted to give young Africans – even those who cannot read or access the Internet – the opportunity to get information on important issues that would improve their lives immediately and in the future. It was important for listeners to learn, but we also wanted to keep them entertained. That is why we mainly use radio dramas to deliver the message of topics that are not taught in school.  Learning by Ear now plays a big role in the lives of many young people in Africa, offering radio dramas and feature stories on a variety of topics, ranging from political and societal issues to economic, health and environmental issues.

By working with mobile partners in Africa in the last few years, we have also been able to reach out to a new demographic and, hopefully, increase the level of social education among their customers. The unique, audio-based content is split up into individual series and segments – which makes it great for mobile consumption.

After five years and 42 different series with ten episodes each covering everything from health and hygiene to globalization, entrepreneurs and African success stories, we felt it was time for a change. We wanted to improve on the already successful format by providing a narrative that would help these young listeners in their daily lives; a story which accompanies them throughout the year instead of changing the scene every ten weeks.

With Crossroads Generation, we have created a Learning by Ear series which follows four characters as they confront challenges and learn from their mistakes. Listeners can get to know the characters better and will be more invested in what happens to them on the show. The episodes will deal with many issues simultaneously and the storyline will build on itself throughout the season.

The new format will also inspire young listeners to reflect on what they’ve heard and form their own opinions. One episode for example confronts teenage pregnancy and the actress decides to have an abortion. This decision is presented in a non-judgmental manner that allows for listeners to decide where they stand for themselves. There will also be a discussion platform available on Facebook where the audience can voice their ideas and opinions.

Other improvements include an online video-blog that will accompany every second episode and also adds a visual flavor to the series for the first time. The audience gets a look  behind the scenes and insight into how the characters feel. The video-blog will be included on the website and Facebook page. Their will also be a Learning by Ear theme song featured in each of the program’s six languages.

We are hoping that with this new series, we will be able to win over even more listeners and give them insights into how to help shape their own lives to be successful.